CTA Code of Conduct

Professional Integrity

a. Members must conduct their business with honesty, integrity, and transparency.
b. Misleading advertising, false claims, and deceptive practices are strictly prohibited.
c. Members must ensure that all marketing and promotional materials comply with UK laws and regulations

Compliance with Laws and Regulations

d. Members must comply with all relevant UK laws, regulations, and guidelines pertaining to the cannabis industry.
e. Members must ensure that all products meet the legal standards for safety, quality, and efficacy.

Consumer Protection

f. Members must prioritise the health and safety of consumers.
g. Clear, accurate, and comprehensive information must be provided to consumers regarding product usage, benefits, and potential risks.
h. Members must handle consumer complaints and queries promptly and fairly.

Product Quality and Safety

i. Members must implement rigorous quality control measures to ensure product safety and consistency.
j. Products must be tested by accredited laboratories for contaminants and potency, with results made available to consumers.
Environmental Responsibility
k. Members must strive to minimise their environmental impact through sustainable practices.
l. Waste management and recycling protocols should be in place to reduce the environmental footprint.

Ethical Sourcing and Fair Trade

m. Members must ensure that all raw materials and products are sourced ethically and sustainably.
n. Fair trade principles must be adhered to, ensuring fair compensation and working conditions for all workers involved in the supply chain.

Confidentiality and Data Protection

o. Members must respect the confidentiality of sensitive information related to consumers, clients, and business partners.
p. All data must be handled in accordance with the UK General Data Protection Regulation (GDPR).

Training and Education

q. Members must ensure that all employees and stakeholders receive appropriate training on compliance, product knowledge, and industry best practices.
r. Basic training programmes provided by the CTA must be completed by all members, covering the following key areas:
i. Overview of UK cannabis laws and regulations
ii. Ethical business practices and professional integrity
iii. Quality control and product safety
iv. Consumer protection and handling complaints
v. Environmental sustainability in the cannabis industry

Disciplinary Procedures

s. Any member found to be in breach of this Code of Conduct will be subject to disciplinary action, which may include suspension or termination of membership.
t. Complaints and concerns regarding member conduct should be reported to the CTA for investigation to:  [email protected] 
Review and Amendments
u. This Code of Conduct will be reviewed annually and amended as necessary to reflect changes in legislation and industry standards.
v. Members will be notified of any changes and are expected to comply with the updated Code of Conduct.

Acknowledgement

By becoming a member of the Cannabis Trades Association (CTA), you agree to adhere to this Code of Conduct and uphold the highest standards of professionalism and integrity within the legal cannabis industry.

Ethical Sourcing and Fair Trade

m. Members must ensure that all raw materials and products are sourced ethically and sustainably.
n. Fair trade principles must be adhered to, ensuring fair compensation and working conditions for all workers involved in the supply chain.
Confidentiality and Data Protection
o. Members must respect the confidentiality of sensitive information related to consumers, clients, and business partners.
p. All data must be handled in accordance with the UK General Data Protection Regulation (GDPR).

Training and Education

q. Members must ensure that all employees and stakeholders receive appropriate training on compliance, product knowledge, and industry best practices.
r. Basic training programmes provided by the CTA must be completed by all members, covering the following key areas:
i. Overview of UK cannabis laws and regulations
ii. Ethical business practices and professional integrity
iii. Quality control and product safety
iv. Consumer protection and handling complaints
v. Environmental sustainability in the cannabis industry